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Consulting Services for Business Transformation

"We're setting the vision for the business and aligning resources against it. Its critical to have a clear plan that ties new technologies to cohesive product security and value creation strategies." Robin Koh, Chief Strategy Officer, SupplyScape

Transforming your business to achieve breakthrough performance requires a unique combination of innovative thinking, deep domain knowledge, and dedication to excellence. The global pharmaceutical supply chain is a truly complex web of relationships, processes, and technologies. Creating measurable impact in this environment, and determining potential roadblocks to realized value, requires digging below the surface of a company's unique strategic imperatives to determine how clear strategies and targeted technology investments can be leveraged.

Key Strategic Imperatives and Emerging Opportunities

  • Pharmaceutical and biotechnology companies face significant pressure on financial performance due to trends in today's environment. Key questions for executives include:
    • How can I coordinate multi-national sourcing, manufacturing and distribution operations, both organic and outsourced that span both geographies and channels?
    • What new regulatory and operational issues will I face as we executing globalization programs into emerging markets such as China, Russia, India and Brazil?
    • How can I ensuring brand protection as product security incidents such as counterfeiting, diversion, and theft top 1,700 / year?
    • What impacts on efficient manufacturing, packaging, and distribution operations will our plans to meet complex regulatory requirements for serialization and reimbursement create?
    • How can I optimize the market introduction of new products and line extensions by ensuring the right product in the right place at the right time?
    • Is there any way to efficiently manage our trading partner relationships and dispensation endpoint networks that require coordination between our business and potentially thousands of companies?
  • Wholesale distributors and supply chain service providers seek to grow business and maintain profit margins in the face of a changing supply chain and intense competition. Crucial issues include:
    • What opportunities for improved operational efficiency and reduced inventory stock levels are enabled by potential investments in serialization and electronic pedigree technology?
    • Can we combine new track and trace technologies with trade network collaboration tools to create new customer service offerings?
    • If we jump ahead of the regulatory curve and enhance our product tracking capabilities, will it open new doors as a trusted source of product for trading partners?
    • How can our operations and IT teams manage the business complexity and variability introduced by working with customers having varied technology sophistication and operational process maturity?
  • Pharmacy retailers, hospitals, and clinics balance serving the patient with managing the quickly changing infrastructure. Among the questions raised are:
    • How can I ensure product availability, especially of generics, as I also seek to manage stock levels and acquisition costs?
    • What issues may be raised around pharmacist productivity as we implement serialization and electronic pedigree programs?
    • Can new technology investments driven by compliance also help in improving our returns processes and percentage of return credit?
    • What new data is available from my upstream suppliers to help me optimize product shelf life?

A key focus of the SupplyScape Strategy Consulting team is to look behind these strategic imperatives to unearth business opportunities, breaking down intra-organization boundaries and limits to trade network collaboration, creating new insight and competitive opportunity. New initiatives such as global serialization programs can create maximum value only if the business visibility and knowledge generated by these programs is mobilized across the organization. We can help!

Strategy Consulting Offerings for Measurable Impact

Our Strategy Consulting practice works closely with senior executives to deliver measurable performance improvement within their businesses and across their supply chains by building actionable business strategies and operational plans. We achieve these results by maintaining a laser focus on the unique challenges faced by companies in the global pharmaceutical supply chain as they seek sustainable business growth, supply chain optimization, and increased business flexibility. Our service portfolio runs the gamut from core analysis and strategy development to detailed planning and business blueprinting.

"Incremental operational improvement is not sufficient. To justify a multi-million dollar patient safety initiative, it must drive revenue." Dr. Yun Kang, Vice President of Consulting Services, SupplyScape

  • Strategy engagements that help businesses optimize their operations and uncover value creation opportunities.
    • Product portfolio risk analysis
    • Global serialization and serialized product pedigree strategy
    • Business process alignment and re-engineering
    • Supply chain collaboration strategy
    • Business opportunity analysis and business case development
  • Detailed Planning services that define and build actionable blueprints for key business strategies.
    • Business requirements and process planning
    • Serialization architecture and management programs
    • Serialization vendor selection
    • Detailed project planning and blueprint design
  • Implementation Support services that span overall program management and solutions implementation with vendors.
    • Global serialization program oversight and management
    • Project advisory support

Unique Capabilities Forged from Theory and Practice

The Strategy Consulting team draws insight, knowledge, and best practices from a wealth of sources, combining the best in current and previous project work with that of academic and business research.

  • Technology Expertise
    Our strategic consultants possess deep hands-on expertise in track and trace technologies, encompassing serialization, electronic pedigrees, authentication, and Auto-ID elements such as RFID and bar codes. The team marries this practical experience with extensive theoretical knowledge culled from some of the leading technological institutions such as the MIT Auto-ID Laboratory.

"Robin Koh has been an invaluable resource for the FDA in the development and implementation of the policy related to RFID technology and the electronic pedigree. His unique understanding of the pharmaceutical supply chain and RFID itself has enabled him to develop a vision for how the U.S. drug supply can be kept safe and secure while also promoting efficiency." Dr. Paul Rudolf, Partner, Arent Fox LLP & Former FDA Policy Lead on Pedigree Issues

  • Operations Knowledge
    The SupplyScape Consulting Team contains noted leaders who have designed and managed some of the largest and complicated global supply chains in industries ranging from the life sciences to consumer products and electronics. Our consultants leverage broad field experience in operational areas such as mass serialization, serialized product pedigree, business process optimization, and collaborative planning, forecasting, and replenishment (CPFR).

  • Focus on Business Results
    The experts at SupplyScape combine strategic knowledge of whats possible with practical understanding of how to get it done. Our approach starts with your business strategy to ensure the project achieves your companys financial and operational performance goals resulting from initiatives focused on patient safety, product security, chain of custody control and supply chain visibility. It proceeds to provide a complete strategic framework and methodology resulting in a prioritized roadmap for addressing the complex issues of process design and optimization, architecture and design, and finally deployment and integration with validated systems.

Using our proven approach, we focus on targeted engagements that deliver measurable time-to-value. We can assess your existing supply chain and your business needs, documenting where your opportunities lie and what you need to do to achieve them. Should you seek support throughout the rest of the project lifecycle, our Implementation and Operations service teams stand ready to help with implementation, go-live testing, and ongoing operational support.

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Next Steps
Call us to arrange a Business Opportunity Assessment or Global Serialization Readiness Assessment

SupplyScape experts will work with your management team to analyze your strategic business initiatives and detail out how investments in serialization, pedigree, and trading partner collaboration systems can dramatically improve your financial performance and reduce business risk from product security threats.

For more information, contact:
Mary Hall
781-503-7462
mhall@supplyscape.com

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