Retail Chains
Segment Overview and Key Considerations
The business challenges for chain pharmacies include changing reimbursement calculations, shifting pharmaceutical pricing, and competition from mail order, and government regulations on drug security including pedigree. Together these drive an immediate imperative for new strategies and solutions that enable chains to transform their operations while improving financial performance.
Strategic imperatives of retail pharmacy chains focus on sales, customer retention, profit margin and service levels. As the primary link between the pharmaceutical supply chain and the consumer, pharmacy chains have to balance competing demands from multiple parts of the value chain.
Serving a diverse customer base across numerous dispensation points while ensuring a low-cost and reliable drug supply is challenging enough even without ever-changing regulatory requirements and investments in track and trace technologies. Leading pharmacy chains look to SupplyScape's application solutions to:
- Ensure maximum revenue through product availability, at both the distribution center and the storefront level, by improving supply visibility, security and minimizing stock-out risk
- Drive cost reduction by enhancing inventory visibility and improving receiving operations
- Secure regulatory and trading partner compliance with ongoing pedigree and track and trace requirements
- Enhance patient and formulary trust in pharmacy-supplied product
Targeted Benefits
SupplyScape solutions benefit your business today and for the future by providing the regulatory support, track and trace visibility and growth platform that you need. Our application solutions deliver key capabilities demanded by pharmacy chains of all sizes including:
- Improved product tracking, increased inventory visibility and minimized out-dates
- Extensive business process support for a myriad of operations such as drop shipment and drug returns
- Enhanced operational planning and demand response opportunities by leveraging investments in serialization technologies such as barcode and RFID
- Minimized impact at pharmacy store level by focusing compliance atthe distribution center and headquarters
- Complete pedigree, standards-compliant solution covering all state and federal PDMA requirements
- Pedigree portal capabilities for centrally hosting pedigrees for drug products at both the DC and store level
- Improved cash flow from more automated and efficient returns management.
Supporting Services
SupplyScape's support doesn't stop at providing a strong application foundation for your business. Our experts also work closely with you to maximize the lifetime value of your investments, through revenue growth as well as cost reduction. SupplyScape's strategy consultants can analyze your trading ecosystem and business operations, developing blueprints for streamlining your business and enhancing your procurement. Our implementation partners or your IT staff then brings these blueprints to life in defined phases that minimize impact to ongoing operations.